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LogNet Systems announces a partnership agreement
Published 16th May 2008
LogNet Systems and BEA Systems will provide their customers in EMEA
with an end-to-end advanced solution for online billing and customer self-service
Paris – 15 May, 2008 – LogNet Systems, the next-generation e-billing and customer self-service solutions provider, today announced the company joined the BEA partner programme.
LogNet and BEA Systems, Inc. (NASDAQ: BEAS) will provide customers with innovative technology to expand their service offerings for their business subscribers online.
Under the agreement, LogNet and BEA will start to work on developing joint sales and marketing programmes. LogNet is using BEA's leading WebLogic Application Server to power its solution, providing its customers with the best possible scalability and manageability.
LogNet’s solution Account Manager Suite is based on best of breed technology and adheres to J2EE standards thus providing the solution with greater security, scalability and performance.
“We are delighted to announce our EMEA agreement with BEA. By partnering with BEA, we offer our customers the ability to optimise the performance of their business processes and we can ensure that our applications will be available 24/7 to provide our customers’ users with a positively outstanding experience wherever, whenever”, said Gina Veridiano-Martouzet, Executive Vice-President Sales & Operations of LogNet. “Moving forward, our intention is to strengthen our existing alliance and develop new offers around BEA existing applications.”
About BEA Systems
BEA Systems, Inc. (NASDAQ: BEAS) is a world leader in enterprise infrastructure software. Information about how BEA helps customers build a Liquid Enterprise™ that transforms their business can be found at bea.com.
About LogNet Systems
LogNet Systems provides next-generation e-billing and customer self-service comprehensive software solutions, enabling organisations to offer their business customers a superior experience to manage their accounts, order products and services, review and analyse bills, execute payments as well as resolve disputes online from a single starting point within a company's web site.
Our dynamic versus static solution helps our clients to reduce operational costs, introduce new sales and service channels, while strengthening relationships with their business customers by improving customer care quality.
Billing systems agnostic, LogNet’s proven value-added solutions - together with the vast experience and know-how gained while servicing leading companies worldwide - provide clients with the assurance of a successful implementation of their web based self-service offering, thus ensuring that they remain leading providers. www.lognet-systems.com
About LogNet Systems’ Account Manager Suite
LogNet’s Account Manager Suite helps the organisation to address their most strategic challenges by enabling them to deliver the highest level of service - a necessary element in attracting and retaining ever more demanding customers. LogNet solutions not only reduce direct and indirect costs, but also improve revenue growth by simplifying the cross-sell and up-sell of products and services while customers simply consult their bill.
Amongst online billing, marketing and customer care strategic functionalities, Account Manager Suite’s (AMS) strong differentiator resides in the advanced and dynamic analysis features it provides to the organisations’ corporate customers. This includes even the most complex environments found in multi-national companies with multiple sites, accounts, currencies and languages that need to be managed consistently. Business customers need to better understand trends in spending and must be able to adapt their plans to their needs based upon clear and accurate reporting. Customer account analysis is also made available to the organisations’ teams in order to allow them to run highly targeted marketing campaigns.
Account Manager Suite includes three core modules:
- Usage & Cost Analyzer, empowers business customers as well as call centre and organisation staff to analyse billing information by using a powerful and friendly report generator
- Bill Miner, enables the dynamic presentment of bills in various formats, including bill payment, archive and comparison functions
- Self-Care, enables consumer and business subscribers to manage and monitor all of their communication and information services online
Additional modules to complete the offer include Notification Mailer, Campaign Management, Product Catalog (Online Shop), Digital Signature, Self-Service Kiosks and Single Sign On (SSO).